Privacy Policy
Luxeira Jewellery operates its business through the website https://luxeira.in/.
We value your privacy and take appropriate steps to safeguard your personal information while complying with applicable data-protection requirements.
This Privacy Policy explains how we collect, use, store, and share information obtained through your interactions with our platform.
We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. We encourage you to review this page periodically to stay informed about any changes.
By accessing or using our services, you acknowledge and agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
Information you provide
When you register, place an order, or interact with our platform, we may collect your first and last name, email address, phone number or other contact details, PIN or ZIP code, demographic details such as age, gender, date of birth, anniversary dates, and address, as well as feedback, reviews, or opinions about our products and services.
Information collected automatically
While you browse or use our services, we may gather certain technical and usage data, including device and browser information, IP address and domain server, location data, network carrier details, pages viewed and links clicked, frequency of visits and activity on pages, and products viewed, added to cart, or saved to a wishlist.
Transaction-related information
If you complete a purchase, we may collect necessary payment and order-processing details such as debit or credit card or bank information, billing and shipping addresses, and contact and authentication details.
We may also collect additional data when you participate in promotions, contests, surveys, or profile updates. Usage analytics and traffic behavior may be monitored to improve our services and overall user experience.
How We Use Your Information
Your personal information is used to operate our business and provide services effectively. This includes processing registrations and orders, sending confirmations, updates, and service notifications, providing personalized offers, recommendations, and promotions, responding to issues, collecting payments, providing customer support, understanding customer preferences, improving our products and platform, and maintaining platform security and administration.
All collected information is used only for the purposes described in this Privacy Policy.
Cookies and Tracking Technologies
We may use cookies and similar technologies to customize content, improve usability, analyze traffic and user behavior, measure advertising performance, and enhance security and functionality.
You may control or disable cookies through your browser settings; however, some platform features may not function properly if cookies are turned off.
Sharing of Personal Information
Your information may be shared only when necessary with trusted third-party partners who assist in website hosting and maintenance, marketing communications, payment processing and order fulfillment, data analysis, customer support, and research or satisfaction surveys. These partners are required to handle your data securely and in accordance with legal obligations.
We may also disclose information when required by law or when necessary to protect our rights, property, or legal interests.
We do not sell or provide your personal information to third parties for independent marketing purposes without your clear consent.
Your Consent
By using our platform or submitting your details, you consent to the collection, storage, and use of your information as outlined in this Privacy Policy.
Your Rights
You have the right to request access to your personal information, ask for corrections to inaccurate or incomplete data, object to or restrict certain processing activities, and withdraw previously granted consent.
Requests can be sent to luxeirajewels@gmail.com, and we will address them promptly. Please note that withdrawing required information may limit your access to certain services.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Security Measures
We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse. Secure servers are used during account access and payment transactions. However, no digital system can guarantee complete security.
Marketing Choices / Opt-Out
You may unsubscribe from promotional or non-essential communications at any time after creating an account. You may also request removal of optional personal data by contacting us.
Profile Deactivation
You can temporarily deactivate your Luxeira account. During deactivation, you will lose access to quick checkout, order history, saved wishlists, and personalized services.
Permanent Account Deletion
You may request full deletion of your Luxeira account. After deletion, previous orders, saved addresses, wishlists, and benefits will no longer be available. Creating a new account with the same email may not be possible, and claims related to returns, exchanges, refunds, repairs, or damages may be forfeited.
If any orders, payments, disputes, shipments, or instalment plans are pending, deletion may be postponed or declined.
Contact for Privacy Concerns
For any questions, complaints, or requests related to personal data, please contact:
Email: luxeirajewels@gmail.com
