🔄 Return & Refund Policy

At Luxeira, we strive to ensure you are completely satisfied with your purchase.

📦 Returns

We accept returns within 7 days of delivery for eligible products.

To qualify for a return:

The item must be unused and in its original condition

The item must be in original packaging

Proof of purchase is required

Once your return is received and inspected

Approved refunds are processed within 5–7 business days

The amount will be credited to your original payment method

We only replace items if they are defective or damaged.
If you need an exchange, please contact us.

Customers may be responsible for return shipping charges

Shipping fees are non-refundable (unless the product is defective)

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.

For any return or refund queries, reach out to:
luxeirajewels@gmail.com

We appreciate your trust in Luxeira and are committed to providing a smooth shopping experience.